From idea and product to store, marketing, and customer service — start your online business with a clear launch plan.

E-commerce has become one of the most important opportunities for building businesses and reaching customers, but success depends on more than simply creating an online store. In this workshop, participants learn the essential steps for building an e-commerce business from scratch, starting with choosing the right idea and product, then structuring the store, preparing products, developing a marketing and sales strategy, and managing orders and customer service. The workshop is based on practical application and real-world examples, so participants leave with a clear initial plan for their own business.
E-commerce beginners, entrepreneurs, new business owners, small-business and product owners, people looking to start an online business, and traditional-store owners who want to expand online.
Business Idea & Product Selection • Store & Product-Page Structure
DetailsDevelop product ideas, write product descriptions, and create content and marketing-plan ideas
Design branding, advertising content, and visual assets
Research product-related interests and trends
Calculate costs and prices and analyze sales
At the end of the workshop, the participant creates an initial integrated e-commerce business plan covering the idea, product, audience, store, marketing, sales, operations, and launch.
The participant chooses a real business idea, defines the product, audience, and value proposition, then develops a store concept, product page, marketing strategy, customer-service plan, and launch plan.
Business idea
Product selection
Target audience
Value proposition
Store structure
Product page
Marketing strategy
Sales plan
Order management and customer service
30-day launch plan
Business Idea + Product Selection + Target Audience Profile + Store Structure + Product Description + Marketing Strategy + Customer Service Framework + 30-Day Launch Plan
Analyze the business idea and define the product, customer, problem, solution, and value proposition.
Business Idea Validation Sheet
Evaluate products and select the most suitable product based on market needs and the target audience.
Product Selection Sheet
Define the store sections and prepare a product-page concept with the description and essential information.
Store Structure + Product Description
Build an initial marketing strategy covering the audience, channels, content ideas, offer, and call to action.
Mini Marketing Strategy
Handle realistic situations such as product inquiries, order cancellation, shipping delays, unsuitable products, and customer dissatisfaction.
Customer Service Response Framework
Create a practical plan for preparing the store, content, marketing, sales, and operations during the first 30 days.
30-Day Launch Plan